At soxo66, we understand that privacy is more than just a word — it is the trust placed in us by every player. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management. We guarantee that your personal information will always be handled with care, security, and responsibility.
Soxo66's Privacy Commitment
Six core principles that underpin how we handle your personal data.
High-Level Encryption
All personal data and financial transactions on soxo66 are protected by 256-bit SSL encryption. This technology ensures your sensitive information cannot be accessed by any unauthorised party during data transmission.
Strict Access Control
Your personal data may only be accessed by authorised soxo66 staff with a legitimate job requirement. All access is logged and periodically audited to ensure no improper use occurs.
No Data Sales
Soxo66 has never and will never sell, rent, or commercialize your personal data to third parties for marketing purposes. Your information belongs entirely to you and is never traded by us.
PDPA Compliance
All data management operations at soxo66 comply with Malaysia's Personal Data Protection Act 2010. We ensure your data is processed in accordance with the principles and legal requirements in force in Malaysia.
Right of Access & Correction
You have the right to access, review, and request correction of your personal data stored in the soxo66 system at any time. Requests will be processed within the timeframe specified under our internal procedures.
Secure Data Storage
Your personal data is stored on servers equipped with multiple layers of physical and digital security controls. Data backups are performed regularly and kept in an isolated environment to prevent data loss.
1 Information We Collect
In operating the soxo66 online casino platform, we collect various categories of information to ensure our services are secure, accurate, and of the highest quality. The information collected falls into several key categories:
| Data Category | Type of Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, identity card number | Required (KYC) |
| Contact | Phone number, email address | Required |
| Financial | Bank account number, transaction history | Required (Payment) |
| Technical | IP address, device type, web browser | Automatic |
| Games | Wagering history, gaming activity | Automatic |
| Communications | Support chat records, incoming emails | As required |
We only collect information necessary for legitimate purposes and do not collect excessive data beyond what is required for platform operations.
2 Data Collection Methods
Soxo66 collects your personal information through several key channels:
- Account registration – Information you provide during the registration process, including name, phone number, and date of birth.
- KYC Verification – Identity documents and proof of address submitted by you for identity verification purposes.
- Financial transactions – Bank account details and records of deposits and withdrawals processed through the platform.
- Platform usage – Technical data such as IP address, device type, and usage patterns collected automatically as you browse the platform.
- Support communications – Information you share when interacting with our customer support team via Live Chat or email.
- Cookies and similar technologies – Session data and preferences collected via cookies to enhance your user experience.
Note: We have never purchased or obtained your personal data from third-party sources without your knowledge. All data we hold is information you have provided directly to us or that was naturally generated through your use of the platform.
3 Purpose of Data Use
The personal data we collect is used solely for lawful and transparent purposes. The following are the primary purposes for which your data is used:
- To manage and maintain your user account on the soxo66 platform.
- To process deposits, withdrawals and other financial transactions accurately and securely.
- To conduct identity verification (KYC) in compliance with anti-money laundering legal requirements.
- To detect and prevent fraudulent activity, account misuse and suspicious transactions.
- To provide effective customer support and resolve any complaints or enquiries.
- To send important notifications regarding your account, transactions and the latest promotions (with your consent).
- To improve platform service quality through aggregated usage data analysis.
- To comply with legal and regulatory obligations applicable to our platform's operations.
We will not use your personal data for any other purpose without obtaining your consent first, unless required by law.
4 Data Sharing With Third Parties
Soxo66 respects your privacy and will not share your personal information with third parties except in the following limited and controlled circumstances:
- Payment service providers – Financial information required to process deposits and withdrawals is shared with trusted, licensed payment gateways.
- Game providers – Minimum technical data required to run games is shared with our game content providers.
- Legal authorities – Information may be disclosed to the relevant authorities when required by court order or applicable law.
- Security services – Certain technical data is shared with fraud detection service providers to protect the platform and our users.
Important Guarantee: All third parties who receive soxo66 member personal data are bound by strict data protection agreements and are prohibited from using that information for any purpose other than what has been specified. soxo66 does not sell your personal data to any party under any circumstances.
5 Data Storage & Security
The security of your personal data is soxo66's top priority. We implement multiple layers of technical and organisational protection to ensure your data remains safe at all times:
- 256-bit SSL encryption for all communications between your device and soxo66 servers.
- Passwords are stored using a one-way hashing algorithm that cannot be decrypted.
- Multi-layered firewall and intrusion detection system active 24 hours a day.
- Regular security audits conducted by independent cybersecurity experts.
- Two-factor authentication (2FA) is available for all member accounts as an added layer of protection.
Your personal data will be retained for as long as necessary to fulfil the purpose of collection or as required by law. Once there is no longer a legal or operational need, data will be securely disposed of in accordance with established procedures.
Retention Period: Active account records are retained for as long as the account remains active. Closed account records are kept for a minimum of 7 years in accordance with Malaysian legal requirements. Technical data such as access logs are retained for 90 days.
6 Your Rights as a Data Subject
As a soxo66 user in Malaysia, you have the following rights regarding your personal data under PDPA 2010:
Right of Access
You may request a copy of the personal data we hold about you at any time.
Right to Correction
You may request correction of any inaccurate or incomplete data held in our system.
Right to Withdraw
You may opt out of receiving marketing communications at any time.
Right to Enquiry
You have the right to know the purpose and manner in which your personal data is processed.
Right to Object
You may object to the processing of your data in certain situations permitted by law.
Right to Complain
You may lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the above rights, please contact the soxo66 customer support team via Live Chat on the platform. We will process your request within 14 business days.
7 Cookies & Tracking Technologies
Soxo66 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The types of cookies we use include:
- Essential Cookies – Required for core platform functions such as secure login and session management. These cookies cannot be disabled.
- Preference Cookies – Saves your language settings, theme, and display preferences for a more personalized experience.
- Analytics Cookies – Aggregated and anonymized usage data collected to help us understand how players use the platform and make improvements.
- Security Cookies – Used to detect suspicious activity and protect your account from unauthorized access.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the soxo66 platform. By continuing to use our platform, you consent to the use of cookies as described above.
8 Third-Party Links
The soxo66 platform may contain links to third-party websites or services, including game providers and payment gateways. Please note that:
- This Privacy Policy applies solely to the soxo66 platform and does not cover the privacy practices of any third parties.
- Soxo66 is not responsible for the content, privacy policies, or security practices of third-party websites.
- We encourage you to read the privacy policy of every website you visit, especially those that request your personal information.
Guide: When you leave the soxo66 platform to access third-party payment or game provider services, you are subject to their own privacy policies. Please read and understand their policies before providing any personal information.
9 Children's Data Protection
Soxo66 is an online casino platform dedicated exclusively to adults aged 18 and above. We take the protection of children's and minors' privacy seriously.
- We do not knowingly collect any personal data from individuals under the age of 18.
- Should we find that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.
- Parents or guardians who discover that their child has registered an account at soxo66 are requested to contact our support team immediately.
Warning: Registration by minors is a violation of soxo66's Terms and Conditions. Any account confirmed to be owned by an individual under 18 years of age will be terminated immediately and the account balance will be returned to the legal guardian.
10 Privacy Policy Amendment
Soxo66 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or other relevant circumstances. Each amendment will:
- Published on this page with an updated effective date.
- Registered members will be notified via in-platform notifications or email if the amendments are significant.
- Takes effect immediately upon publication unless otherwise stated.
It is your responsibility to review this Privacy Policy periodically. Continued use of the soxo66 platform after any amendments constitutes acceptance of the revised policy.
If you have any enquiries, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the soxo66 customer support team via Live Chat available on our platform 24 hours a day, 7 days a week. We are always ready to assist and ensure your privacy rights are fully respected.
Contact Us: For any privacy-related enquiries, you may contact the soxo66 Data Protection Officer via Live Chat on the platform or through our support email listed in the footer of this website.
Your Privacy Is Protected, Your Gaming Experience Is More Peaceful
With robust and transparent data protection in place, you can play at soxo66 with full confidence. Register now and experience a safe and responsible online casino.